A Florida lady posed as being a social employee. No one caught on right up until she died.



A Florida social worker surrendered her license just after an investigation discovered her wife pretended being her and handled patients applying an internet mental overall health platform.

In line with a Florida Section of Wellbeing investigative report and on the net health and fitness department information, Peggy A. Randolph was a accredited scientific social worker in Ellenton, about 20 miles northeast of Sarasota.

She was also licensed in Tennessee like a social worker, for each on the net documents and documents filed to the condition’s Board of Social Employee Licensure.

When Randolph was reported, she worked for Brightside Wellness, a web based psychological health and fitness platform, involving January 2021 and February 2023. Throughout that point, she supplied providers to countless clientele by means of video phone, Based on official documents.

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Client found out about impersonation after social worker’s spouse died
Randolph went on bereavement go away subsequent the Loss of life of her wife, Tammy G. Heath-Randolph. That’s when Randolph’s affected individual reported that she were handled by Randolph’s unlicensed, deceased spouse as opposed to the social worker herself.

The affected individual who described the problem supplied a photo of herself speaking to Randolph’s spouse all through a session. When Brightside Health and fitness commenced an investigation and confronted Randolph, the social employee denied the affected individual were handled by her spouse.

Randolph finally admitted it had been her spouse witnessed in the Picture managing the individual and said her spouse, Heath-Randolph, had an “uncontrolled bipolar affliction” that may have resulted in her observing sufferers guiding the social employee’s again.

When Brightside Health and fitness started investigating the case, the organization realized Randolph’s wife was seeing patients for quite a while, In line with a report submitted Using the Florida Office of Wellbeing.

“This was a coordinated hard work so Randolph could supply services to people in man or woman although (her spouse) presented services in excess of the telephone,” the report browse.

As outlined by information submitted in Tennessee, Randolph was paid for classes her wife attended.

"Brightside Health executed an internal investigation and identified (Randolph) had shared her log-in qualifications with (her wife)," the report reads. Brightside Health and fitness fired Randolph on Feb. 28, 2023 then the social worker chose to retire her license.

Brightside Health Allow law enforcement learn about your situation on April seventeen, 2023.

Randolph couldn't be reached for comment but files filed in Tennessee clearly show that Randolph agreed not to apply to reinstate her license. She also should spend a civil penalty of $one,000.


Psychological wellness enterprise reimbursed individuals for impacted procedure
Brightside Well being claimed in a statement to United states Currently that Randolph was an independent contractor about the System, in addition to other mental wellbeing sites.

The corporation said it takes safety measures to forestall scenarios like these, together with interviews, history checks and license verification. The corporate also explained it revalidates licenses for all of its healthcare professionals.

At the time Brightside Wellbeing found out about the promises in opposition to Randolph and her wife, the company taken off her entry to the corporation’s devices and terminated her agreement.

Brightside Well being also said it:

Reassigned Randolph’s clients to new healthcare pros
Noted the situation to federal authorities
Claimed Randolph to Skilled licensing boards
Performed an extensive security audit
The corporate also stated it notified the Office environment of Civil Rights of a potential HIPAA violation, and likewise contacted sufferers in crafting and through telephone.

The corporate stated What's more, it issued refunds for possibly-relevant sessions and Enable insurers know.

“The claimed behavior might be a breach of Randolph’s contractual agreement with Brightside plus a violation of her Expert code of ethics,” the corporate stated from the written assertion.

“We’re exceptionally dissatisfied that only one provider was ready to violate the belief that Brightside and, most importantly, her clients experienced placed in her, as have confidence in is the muse from the individual and service provider partnership in both equally telehealth As well as in-person care.”

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